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Please try the following to install on Windows 95:

1. Clean the CD ( it sounds silly but most problems are caused by a dirty CD). To clean the CD, spray the shiny side of the CD with some glass cleaner . Wipe the CD with a soft, lint free cloth (like an old T-shirt) from the inside edge to the outside edge in straight lines (like bicycle spokes).

2. Close all programs running in the background. To do this hold down  (CTRL) and (ALT) and press (Delete).  A close program box should come up

3. Select any thing that is NOT explorer or Systray and click the "End Task" button  Note: Some programs will pop up with another box that reads "Program Not Responding", simply click the "End Task" button on that box as well.  Note: While the "Close Program" box is up, pressing (CTRL+ALT+DEL) will cause the system to reboot, be careful not to do this.

· Note:  You can only select one item at a time. You will need to repeat steps 2 and 3 until only Explorer and Systray remain.

4. Please try to install the program. Insert the cd in your CD-Rom if the install does not automatically start. Double Click on the My Computer icon on your desktop

  Double Click on your CD-Rom drive in the window that appears

  One of 2 things may happen:

   a. The setup will start

   b. A window will open showing all the folders and files on the CD

   If this happens look for the setup.exe file at the bottom of the list

  (it will have a computer screen icon) and double click on it

Please try the following to install on Win98/ME:

1. Clean the CD ( it sounds silly but most problems are caused by a  dirty CD). To clean the CD, spray the shiny side of the CD with some glass cleaner.  Wipe the CD with  a soft, lint free cloth (like an old T-shirt) from the inside edge to the outside edge in straight lines (like bicycle spokes).

2. Click Start / Run

3. Type in the run command line MSCONFIG and press OK.

4. You will see a box titled System Configuration Utility. Under General Click on Selective Start-up. Make sure that everything is unchecked except process system.ini.  Then click OK. Your computer will then want you to restart it.

5. After your computer has restarted Hold down (CTRL) and (ALT) and press (Delete).  A close program box should come up

6. Select any thing that is NOT Explorer and click the "End Task" button

· Note:  Some programs will pop up with another box that reads "Program

  Not Responding", simply click the "End Task" button on that box as well

· Note:  While the "Close Program" box is up, pressing (CTRL+ALT+DEL) will cause the system to reboot, be careful not to do this.

· Note:  You can only select one item at a time. You will need to repeat steps 5 and 6 until only Explorer remains.

7. Please try to install the program. Insert the cd in your CD-Rom if the  install does not automatically start. Double Click on the My Computer icon on your desktop. Double Click on your CD-Rom drive in the window that appears

   One of 2 things may happen:

   a. The setup will start

   b. A window will open showing all the folders and files on the CD

   If this happens look for the setup.exe file at the bottom of the list

  (it will have a computer screen icon) and double click on it

8. You will need to restart you computer in normal mode again

9. Click Start / Run

10. Type in the run command line MSCONFIG and press OK.

11. This time click on Normal start-up and click OK. Your computer should  restart in normal mode.

Please try the following to install on XP:

Click on Start. Click on My Computer

Click on the CD/DVD drive that has the CD in it. You should get a list of files on the disc.

Put your mouse pointer over SETUP to highlight it and RIGHT click once with the RIGHT button of your mouse

Click on Properties in the Menu that appears

Click on the Compatibility Tab at the Top

Put a check mark next to Run in Compatibility Mode for Windows 95, and put a

check mark next to Run in 256 colors

Click Apply & OK

Now double-click the SETUP program to begin the installation of the program in compatibility mode.

1. Clean the CD ( I know it sounds silly but most problems are caused by a dirty CD)

· To clean the CD, spray the shiny side of the CD with some glass cleaner. Wipe the CD with  a soft, lint free cloth (like an old T-shirt) from the inside edge to the outside edge in straight lines (like bicycle spokes).

2. Close all programs running in the background. If you have an anti-virus program you may want to disable it during the install as it may cause  interference with the install.

3. Please try to install the program. Insert the cd in your CD-Rom if the  install does not automatically start

   Click on Start

   Click on the My Computer

   Double Click on your CD-Rom drive in the window that appears

   One of 2 things may happen:

   a. The setup will start

   b. A window will open showing all the folders and files on the CD

   If this happens look for the setup.exe file at the bottom of the list

  (it will have a computer screen icon) and double click on it

Title:Basics (Mac) Please try the following:

1. Clean the CD. To clean the CD, spray the shiny side with some Windex. Wipe the CD with a soft, lint free cloth (like a T-shirt material) wipe from the inside edge to the outside edge in straight lines (like bicycle spokes).

2. Put the CD in the CD-rom and a window will appear, drag the (name of the program)Folder from the window to your desktop

3. Double click on the folder you put on your desktop, then Double Click on the icon for the program in the window that appears

4. If this does not work Drag the Folder for the program from your desktop to the trash

5. Double click on your Hard drive, then System Folder, then Preferences folder. If you see anything that says (Name of the Program) Prefs or (Name of the Program) Users drag it to the trash

6. Close all windows get back to the desktop and click on the Apple, then Control Panels, then Extensions Manager

7. At the top of the screen click on the arrows next to My Settings, scroll up and click on MAC Base OS ?

8. Restart your computer

9. Put the CD in the CD-Rom and a window will appear, drag the (Name of the Program)Folder from the window to your desktop

10.Double click on the folder you put on your desktop, then Double Click on the icon for the program in the window that appears